Our updated corporate privacy policy, based on your data security, will be published in this section very soon.
Privacy Notice Regarding the Collection of Personal Data Pursuant to Articles 13, 14, and 21 of the General Data Protection Regulation (GDPR) for Our Customers
This notice informs you about the processing of your personal data and your rights under data protection law. The specific data processed and how it is used depends primarily on the services provided and agreed upon.
Data Controller and Contact Person:
Data Controller:
promoforever.eu
c/o AS ServiceGroup GmbH
Ober der Röth 4
65824 Schwalbach am Taunus
Email: datenschutz@promo4ever.eu
Phone: +49 69 – 254 74 1650
What data we process, the purposes of processing, and the legal basis for doing so:
We process personal data in compliance with the EU General Data Protection Regulation (GDPR) and all other applicable laws. The processing of personal data (Art. 4 No. 2 GDPR) is generally always necessary if a business relationship with you is being initiated or already exists. The purposes of the processing depend primarily on the service we are to provide. Below, we explain the core processing activities in our company. Additional processing activities may also occur, about which you will be informed separately or in more detail during the respective process.
Insofar as the data provided, or any special categories of personal data that may be derived from the data provided, constitute data within the meaning of Art. 9 GDPR, the processor's mandate is limited exclusively to product production and not to the processing of this information. The client/customer is responsible for the lawfulness of the transfer and processing for the fulfillment of the order or request, and for ensuring that – where necessary – the data subjects have given their consent.
For the fulfillment of contractual obligations pursuant to Art. 6 para. 1 sentence 1 lit. b) GDPR
Purposes of data processing
Categories of data
Preparation of offers, pre-contractual measures, order confirmation and processing, contract fulfillment including delivery of goods
Personal master data (including: title, salutation, name, first name, other contact details), delivery addresses, billing addresses, contract data, graphic/print data, order information
Customer master data management
Personal master data, delivery addresses, billing addresses
Provision of services (graphic design services)
Personal master data, graphic/print data
Invoice processing including dunning notices
Personal master data, billing addresses, payment information
Based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a) GDPR
If we have your consent to the processing of personal data for specific purposes, the lawfulness of this processing is based on your consent. Consent once given can be withdrawn at any time. Please note that this revocation is effective for the future. Processing that occurred before this revocation remains unaffected.
Purposes of data processing
Categories of data
Newsletter distribution
Personal data, order information
Customer satisfaction surveys for product and process improvement
Personal data, order information
Direct marketing (electronic advertising)
Personal data, order information
Testimonials
Personal data, photographs, opinions
Within the framework of the balancing of interests pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR
Where necessary, we also process your data to protect our legitimate interests or those of third parties. This may include, for example, This may be the case, for example, with:
Purposes of data processing
Categories of data
Ensuring IT security and IT operations
Log data, protocol data
Statistical purposes
Personal data, order information
Prevention and investigation of criminal offenses
All categories of data on a case-by-case basis
Direct marketing (postal advertising)
Personal data, order information
Direct marketing (electronic advertising) for similar goods and services, taking into account Section 7 Paragraph 3 of the German Unfair Competition Act (UWG)
Personal data, order information
VIP customer service
Personal data, date of birth, order information
Data enrichment for customer segmentation
Personal data, company data
Customer satisfaction surveys during the ordering process
Personal data, contact data, order information
Processing based on legal regulations pursuant to Article 6 Paragraph 1 Sentence 1 Letter c) GDPR
In the area of legal obligations, your personal data will be processed, in particular, due to Your data will be processed in accordance with commercial and tax law retention periods and, where applicable, required disclosures to authorities.
To whom will the data be transferred (categories of recipients):
Data processing within the company:
We have centralized certain data processing operations within our company. These are handled centrally by specialized departments. Your data may be processed, for example, for telephone customer service, invoicing, or mail processing.
External Contractors and Service Providers (this also includes data processors):
To fulfill our tasks and contractual obligations, we sometimes use external contractors and service providers. These may include, for example, document shredding companies, printing services, logistics providers (delivery services and postal services), IT service providers, prepress companies, as well as credit institutions and payment service providers for payment processing.
Other Recipients:
In addition, data may be transferred to recipients to whom we are legally obligated to disclose it (e.g., law enforcement agencies and courts).
Further Information
Data Retention Period:
Where necessary, we process and store your personal data for the duration of our business relationship. This includes the initiation and execution of a contract/order. We are also subject to various retention obligations, which arise, among other things, from the German Commercial Code (HGB). Finally, the retention period is also determined by the statutory limitation periods, which are generally 3 years, but can be up to 30 years.
Data Transfer to Third Countries:
Data is only transferred to third countries (countries outside the EU and the European Economic Area (EEA)) if this is necessary for the performance of a contract/order/business relationship, including its initiation, and only in compliance with the applicable data protection regulations.
Data Subject Rights:
You can request information about the data stored about you using the contact details provided above (Art. 15 GDPR). Furthermore, under certain conditions, you can request the rectification or erasure of your data (Art. 16 and 17 GDPR). You have the right to request the restriction of the processing of your personal data (Art. 18 GDPR). You also have the right to receive the data you have provided in a structured, commonly used, machine-readable format (Art. 20 GDPR).
Is there an obligation to provide data?
In the context of initiating or maintaining a business relationship with us, you generally only need to provide the data that we require for establishing, implementing, or terminating this relationship. Without the provision of the necessary data, we may have to refuse to establish a business relationship, or be unable to conduct it, or even have to terminate it.
Right to lodge a complaint:
You have the right to lodge a complaint with the data protection officer named above or with a data protection supervisory authority.
Automated individual decisions:
We do not use purely automated processing to make decisions.
Right to object:
For legal reasons, we are informing you of your right to object below. However, we do not engage in the direct marketing using your personal data as described therein.
If we process your data to protect our legitimate interests, you can object to this processing if there are grounds relating to your particular situation that justify your objection. We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims.